At Popular Agencies, we value your trust and strive to provide only genuine, high-quality sewing machines and accessories. Every product is carefully checked and packed before delivery to ensure that you receive it in perfect condition.

Shipping

All confirmed orders will be processed and shipped within 7 to 10 business days from the date of purchase. Delivery timelines may vary slightly based on product availability and location. Customers will receive tracking details once the order is dispatched. We ensure safe packaging and reliable delivery through our trusted logistics partners.

No Return Policy

Once an order is placed and successfully delivered, returns will not be accepted. We encourage customers to carefully review the product details, specifications, and warranty terms before confirming their purchase.

Return Eligibility

Returns are accepted only under the following condition:

• If the product is damaged or defective at the time of delivery.

In such cases:

• The damage or defect must be reported immediately upon delivery.
• Customers should provide photos or videos of the defect/damage for verification.
• Once verified, we will arrange for a replacement of the same model or provide a suitable resolution.

Refund policy is not applicable for our Business

Important Notes

• No returns will be processed for issues arising after installation or usage.
• Minor variations in color, packaging, or design may occur due to manufacturing updates and will not be considered as defects.
• Warranty coverage for functional issues after delivery will be handled under the official brand warranty and service terms.

Need Help?

If you have received a damaged or defective product, please contact us immediately:
📍 Location: Vellore, Tamil Nadu (Serving Ranipet, Tiruppattur, Thiruvannamalai, Chittoor)
📧 Email: popularagencies2211@gmail.com
📞 Phone: +918807045230

Our team will assist you promptly to resolve the issue.